The Harmful Digital Communications Bill has been reported back and the select committee has made a few changes.
The Bill has added the definition of IPAP (Internet Protocol Address Provider - roughly an internet service provider) from section 122A(1) of the Copyright Act and then in section 17(2A) gives the District Court the ability to order an IPAP to release the identity of an anonymous communicator to the court. Of course, this would only reveal the name of the person who owns the internet account that was used and not the name of the person who used it, so the utility of this will be limited.
The Approved Agency (still unnamed, still expected to be Netsafe) would be subject to the Ombudsmen Act, the Official Information Act and the Public Records Act in respect of the functions performed under the bill. This is a welcome change as it's important that any agency performing state functions is covered by the bills that help provide proper oversight.
There have also been minor changes allowing the courts to vary orders made previously, clearing up which teachers can apply on behalf of pupils, and allowing threats to be treated as possible grounds for an order to be made.
Safe harbour improvements
The major change has been to the section 20 Safe Harbour provisions of the Bill that were dumped into the previous version at the last minute.
The original proposal was terrible - content hosts (pretty well anyone who allows the public to submit comments such as on a blog or forum) would be protected from legal action if they removed material immediately after receiving a complaint. It was obvious that this would be abused by those trying to silence people who they disagreed with.
The good news is that some complaints will be changed from "takedown on notice" to "notice and notice". This means that upon receiving a complaint, the content host will forward it to the original author of the complained about material (i.e. the person who wrote the comment). If the author agrees or doesn't respond, the material will be taken down, but if they disagree with the complaint the material will be left up - and the content host will still be protected from legal action under the safe harbour.
However, this does not apply when the original author cannot be identified (or if the author either doesn't want to respond or can't respond within the 48 hour time limit). Indeed, the phrasing of the act reads as if content hosts must remove material when in reality they only need do so if they wish to be protected by the safe harbour provisions.
Disturbingly a number of other suggested improvements were not picked up by the select committee. In particular we supported the ideas that complainants should have to make their complaint a sworn statement and that complainants would have to have been harmed by the material themselves.
So while this is a significant improvement, we still fear that these provisions will be abused by serial complainers, internet busybodies and those who want to suppress their "online enemies" by any means possible.
What hasn't changed
What's more serious is what hasn't changed. You can read our articles and submissions to see our full critique of the Bill but there are three points we wish to mention.
Firstly, the Bill sets a different standard for the content of speech online and offline. While we do understand that online communications might require a different approach in available remedies, we firmly believe that the standard of speech should be the same. We note that the internet isn't only for "nice" speech, it's increasingly the place where we all exercise the freedom of expression guaranteed to us by the NZ Bill of Rights Act.
Secondly, rather than fixing the horribly broken section 19 - causing harm by posting digital communication - the penalties have been increased. This section completely fails to recognise that some harmful communications have real value to society. For example, the idea that someone might be fined or jailed because they harmed a politician by posting online proof that the politician was corrupt is just horrendous. We honestly believed that the lack of a public interest or BORA test was a mistake but it seems that the Select Committee really does want to criminalise all harmful online speech. This neutered and ineffectual internet is not one we wish to see. (Edit: this section is still subject to the BORA as detailed in 6(2).)
Thirdly, we worry that the bill will be ineffectual where it might be needed most while being most effective where it's most problematic to civil liberties. Many of the example harms mentioned in the original Law Commission report would not be helped by this Bill - they happen overseas, or they happen too fast, or the people being harmed are just too scared to tell anyone anyway. The Approved Agency will be able to do a lot in the cases where anything can be done, but we're not convinced of the need for the more coercive elements of the Bill.
There is no doubt that some people are being harmed by online communications. There is definitely a good argument to be made that the government could do something useful to help those people. We're not convinced that the approach taken by the Law Commission and the Government is effective and we're quite sure that it includes a number of unreasonable restrictions on the right to freedom of expression guaranteed to us all by the NZ Bill of Rights Act.
It seems inevitable that the Bill will be passed in its current form if there's time before Parliament closes for the elections. We can but hope that a future government will repeal it and have another go.
This oral submission concentrated on two misconceptions that we see as underpinning the bill: that speech should never harm anyone, and that different rules should apply to speech online and offline.
We then discussed problems with the effectiveness of the bill - and how it might not be that useful for victims of digital harms but might be quite handy for people who want to suppress the views of others.
We believe that this Bill is based on false premises about the nature of freedom of expression and the differences between digital and non-digital speech. We see the Bill as being a well-meaning but misguided threat to the civil liberties of New Zealanders. We fear that the Bill will be ineffective in too many cases where it might be needed most, while being too effective in the cases which are most problematic to civil liberties.
We support the establishment of an agency to assist those harmed by harmful communications and believe that this will go a long way to resolving the types of situations that can be resolved.
We believe that the court proceedings are unfair and unlikely to be of much use. We support the discretion and guidelines given to the court in making a judgement, but believe that the procedures of the court need to better take into account the requirements for a fair trial.
The safe harbour provisions for online content hosts are unreasonable. While online content hosts do need protection from liability, the suggested mechanism amounts to a way that any person can get material taken down that they don’t like for any trivial reason. This section needs to be completely rethought in the context of overseas experiences to ensure that freedom of expression is properly protected.
The new offence of causing harm is poorly conceived and criminalises many communications that are of value to society. If not removed in its entirety, defences and an overriding Bill of Rights veto should be added.
We have also made comments on the changes to the Harassment and Crimes Acts.
[Updated to the reflect the latest version of the Bill as at 23rd July 2015.]
As part of our ongoing look at elements of the Harmful Digital Communications Bill (general critique and safe harbours), we now turn to the new offence of causing harm by posting digital communication (section 19). This is a criminal offence and is not related to the rest of the bill with its 10 principles, Approved Agency and quick-fire District Court remedies. It's quite simple:
(1) A person commits an offence if:
- the person posts a digital communication with the intention that it cause harm to a victim; and
- posting the communication would cause harm to an ordinary reasonable person in the position of the victim; and
- posting the communication causes harm to the victim.
"harm" is defined in the interpretation section as "serious emotional distress".
Unfortunately this new offence is actually very wide and may well capture many communications that are of immense value to society - or at least shouldn't be made illegal.
Let's consider the case where someone takes a photo of a politician receiving a bribe and, shocked at their corruption, posts that photo to the internet in an attempt get the politician to lose their position. This communication would:
- be posted with the intention of harming the victim (the prospect of facing criminal charges or being obliged to resign could be assumed to cause the victim distress).
- would cause harm to any reasonable person in the position of the victim (any reasonable person would not like having evidence of their criminal corruption exposed to the world).
- could be easily proved to have caused harm (serious emotional distress) to the victim.
The penalty? Up to 6 months in jail or a fine not exceeding $50,000. (Or up to $200,000 for a body corporate.)
In section 19(2) the judge gets some guidelines about how to assess whether the communication causes harm, but nowhere is there the idea that some communications that cause harm might actually have some societal value or would otherwise come under freedom of expression. There are no available defences such as that the communication may be in the public interest, counts as fair comment, or exposes criminal wrongdoing. All we have is the weak language in section 6(2) that the courts must act consistently with the Bill of Rights Act - which doesn't mean much when the explicit wording of the Bill is against the principles of that Act.
This is obviously a terrible law and will have a detrimental effect on freedom of expression and public discourse in New Zealand. How will our journalists and citizen journalists be able to expose wrong doing when broadcasting it on electronic media such as the internet, radio or TV is a criminal act if it hurts the wrong-doer's feelings?
This law wouldn't be acceptable if it applied to speech in a newspaper, it's not acceptable online.
The safe harbour provisions in the Harmful Digital Communications Bill are a serious threat to online freedom of speech in New Zealand.
How it works
Anyone can complain to an online content host (someone who has control over a website) that some material submitted by an external user on their site is unlawful, harmful or otherwise objectionable. The online content host must then make a choice:
- Remove the content and thereby qualify for immunity from civil or criminal action.
- Leave the content up and be exposed to civil or criminal liability.
The content host has to make its own determination about whether a piece of given content is unlawful (which may be very difficult when it comes to subjective issues such as defamation and impossible to determine when it concerns legal suppression), harmful or "otherwise objectionable".
Furthermore, there is:
- No oversight of the process from any judicial or other agency.
- No requirement for the content host to tell the person who originally posted the content that it has been deleted.
- No provision for any appeal by the content host or the person who originally posted the material.
- No penalty for people making false or unreasonable claims.
We can safely assume that most content hosts will tend to play it safe, especially if they're large corporates with risk-averse legal teams, and will take down material when requested. They have nothing to gain and plenty to lose by leaving complained about material online.
Serious ramifications for freedom of speech
Don't like what someone has said about you online? Send in a complaint and wait for it to be taken down.
This applies to comments on blogs, forums on auction sites, user-supplied content on news media sites, etc, etc. These are exactly the places where a lot of important speech occurs including discussions about politics and the issues of the day. The debates can often be heated, and some sites are well known for encouraging intemperate speech, but these discussions are becoming and increasingly important part of our national discourse.
This law will make it too easy for someone to stop arguing and start making complaints, thereby suppressing the freedom of expression of those they disagree with.
The jurisdiction problem
Of course, this will only apply to websites that are controlled by people who have a legal presence in New Zealand. Overseas websites will continue to maintain their own rules and ignore New Zealand law and standards of online behaviour.
As currently written, these safe harbour provisions are just a bad idea. They're too open to abuse and we believe they're more likely to be used to suppress acceptable speech than to eliminate harmful or "otherwise objectionable" speech. As a very minimum, the complaint should have to be approved by the Approved Agency referred to in the other parts of the Bill.
That said, the whole idea of removing "otherwise objectionable" speech is also quite worrying. The Harmful Digital Communications Bill already has an expansive set of rules about what sort of harmful speech shouldn't be allowed online and this "otherwise objectionable" seems to extend it even further. One of the principles we stand up for here is that civil liberties such as freedom of expression are as important online as they are offline, and this law goes far beyond anything in the offline world.
We hope to have more comment and analysis on other aspects of the Harmful Digital Communications Bill soon.